If you’ve been involved in a car accident that wasn’t your fault, getting around shouldn’t become another problem. We helps eligible drivers access a suitable replacement vehicle while their own car is being repaired.
Our accident management team takes care of the process and works with you to get you mobile again as quickly as possible.
Maybe it wasn’t your fault at all, so, why let the thought of unnecessary expenses worry you?
If you are not at fault and it is a multi-vehicle accident, you have the right to claim the costs involved for repairing of your vehicle and usage of replacement vehicle from the at-fault driver.
Being without your vehicle can disrupt work, family commitments and everyday life. If you’re eligible, We can arrange a replacement vehicle that suits your requirements and help you stay on the road while your vehicle is being repaired.
From everyday passenger vehicles to prestige and commercial options, we have a range of vehicles available to meet different needs.
Contact our team and provide the details surrounding your accident. We’ll collect the information needed to assess your situation.
Once your eligibility has been confirmed, we’ll discuss your vehicle requirements and arrange the next steps.
We organise a suitable vehicle so you can continue with your daily commitments while your own vehicle is being repaired.
Keep using the replacement vehicle for the approved period while your vehicle is being repaired and your claim progresses.
Contact us via phone and provide us details of your vehicle accident.
Our team delivers a like-for-like replacement vehicle once your application is approved.
You continue to use the replacement vehicle till your vehicle is fully repaired.
We invoice at-fault driver's insurer for loan car costs.
If you are involved in an accident which was not your fault you will be entitled to a replacement car which is a car of equal value, size and comfort. You will not be expected to make do with a basic ‘Class A’ courtesy car.
After the Accident will provide you with a like-for-like replacement vehicle from our own new and up-to-date fleet, which comprises of mainstream cars, prestige and commercial vehicles, taxis and motorbikes
There is no cost for our accident management services. We will recover all the cost from the insurer involved.
Simply fill in our eligibility questionnaire or call us at +61 02 8677 3320.
Collect the at-fault driver’s driving license number, car registration and insurance information. Contact us at +61 02 8677 3320.
